HOMEOWNER GUIDE

Roof leak: protect your home safely

Limit interior damage while avoiding ladders, damaged ceilings and wet electrics.

Safe first steps

  1. Move belongings away from the affected area if safe.
  2. Place a container beneath a small drip without standing under a damaged ceiling.
  3. Photograph visible damage from ground level.
  4. Tell a roofer when the leak started and whether weather affects it.

What not to do

  • Do not climb onto the roof.
  • Do not use a ladder during wind or rain.
  • Do not stand beneath a sagging ceiling.